Shipping policy
Shipping Policy – TideCover
All orders are processed and shipped within a reasonable timeframe. Many of our products are made to order based on customer-selected options, so processing times may vary.
Processing Time
Orders are typically processed within several business days. Made-to-order products may require additional production time before shipment.
Shipping Time
Once shipped, delivery times will vary depending on the carrier and destination. Estimated delivery times are not guaranteed and may be affected by factors outside of our control.
Shipping Rates
Shipping costs are calculated at checkout based on the order details and delivery location.
Order Tracking
Once your order has shipped, you will receive a tracking number via email to monitor delivery status.
Delays
We are not responsible for shipping delays caused by carriers, weather, or other unforeseen circumstances once the order has been shipped.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details. We are not responsible for delays or lost shipments due to incorrect or incomplete addresses.
Lost or Damaged Shipments
If your order arrives damaged or is lost in transit, please contact us and we will work with you to resolve the issue.
Contact
For any shipping-related questions, please contact us through the website.